Can I submit my report or request anonymously?
Yes. However, in some countries it is not allowed to report anonymously. We encourage you to disclose your identity, also since it makes it easier to follow-up and protect against retaliation. Should you choose to report anonymously, make sure that you do not provide information that will directly or indirectly disclose your identity when filling out forms and when attaching documents.
Who has access to my identity if I disclose it?
Access to your identity in the application is restricted to the authorized staff members of the 2pipl GmbH, and provided your additional consent to the authorized staff members of Angst+Pfister Group.
Angst+Pfister Group is required to ensure that your identity is not disclosed to anyone beyond the authorized staff members competent to receive or follow up on reports, without your explicit consent. This also applies to any other information from which your identity may be directly or indirectly deduced.
Your identity and any other information referred to in the preceding paragraph may be disclosed only where this is a necessary and proportionate obligation imposed by law in the context of investigations by national authorities or judicial proceedings, including with a view to safeguarding the rights of defense of the person concerned.
Can you track me through the IP address?
No.
In order to ensure confidentiality and anonymity, we do not store IP addresses and time stamps.
Who will process my report?
Your report will be processed by the authorized staff of 2pipl GmbH according to the procedure agreed with your organization.
Trusty AG is the provider of the application and will not process your report, nor access its content.
Can I follow the processing of my report or request?
Yes.
You can follow the process by clicking on "Your inbox". The link will direct you to the inbox log-in page where you will need to enter the username and password that you will receive after submitting the report or question.
The inbox allows you to follow the processing of your report or request, communicate securely with the organization and receive its feedback on your report or request.
Can I use the inbox if I remain anonymous?
Yes.
After submitting your report or request you are assigned a username and a password to access the inbox, regardless whether you disclose your identity or not.
I was warned of retaliation. What is this all about?
Retaliation means that because of the reporting you experience any direct or indirect act or omission which occurs in a work-related context and which causes or may cause unjustified detriment to you.
How am I protected against retaliation?
Whistleblowers reporting in good faith enjoy protection against retaliation. Please refer to Angst+Pfister policies and respective national laws for details.
Can I submit my report or question in any other way?
Please refer to the contact details and information in the footer of the application web-page.